House Rules

Be considerate of other visitors

The Watersnoodmuseum focuses on stories about the flood disaster and other natural disasters. For many people, these topics are highly emotional. Some have personally experienced a disaster or lost friends or family. Please respect that these emotions may play a role.

Give other visitors the necessary space to view exhibits and information panels in peace.

Avoid noise and ensure that you do not disturb other visitors.

Do not touch the exhibits

Many objects inside and around the museum must not be touched.

If touching is allowed, this will be clearly indicated. Please handle these objects with care.

Respect the environment

Please dispose of your waste in the designated bins inside and around the museum to keep the museum and nature clean.

Follow the staff's instructions

Our staff knows how to ensure a pleasant and safe visit for everyone. If you are asked to do or refrain from something, please follow their instructions.

In case of an emergency, such as a fire or technical malfunction, follow the instructions of our staff, the police, or the fire department.

Adults are responsible for the behavior of minors

Are you accompanying children or teenagers under the age of 18 to the museum? Make sure they follow the house rules and behave appropriately by speaking quietly, not running, and treating the exhibits respectfully.

Parents, teachers, and guardians are liable for any damages caused by minors.

Smoking or vaping is not permitted in the museum

The Watersnoodmuseum is a smoke-free museum.

Smoking is only allowed outside the museum grounds.

Pets are not allowed

Only assistance dogs are permitted in the museum.

Would you like to bring a dog? This is only allowed in a pet stroller. For more information, please refer to our accessibility guidelines.

Food and drinks

Food and drinks are permitted in the Fifth Caisson and the museum café.

You are welcome to take food and drinks into the museum’s outdoor areas.

Photography

You are free to take photos and videos inside the museum.

We would love for you to share your photos on social media platforms like Facebook or Instagram.